Products purchased from our site can be returned for a refund at our registered address within 7 days from the invoice date, provided the following conditions are met:
📱 Products purchased online from our mobile app can be returned only at our address.
🔧 Quality Complaints:
For any quality-related complaints, customers should contact our consumer care number or service department.
💳 Refund Process:
VTPL will refund the customer through the same mode used for purchasing:
🚫 Liability Disclaimer:
VTPL is not liable directly or indirectly for product quality or any manufacturer's warranty or guarantee.
⚖️ Legal Jurisdiction:
All disputes shall be subject to competent courts in Ahmedabad only.
🔄 Policy Updates:
VTPL reserves the right to modify this policy at any time without prior notice. All decisions made by VTPL will be final and binding.
✅ Consent:
By accessing this mobile app, you agree to the terms outlined in this Refund and Return Policy.
You may print copies of the information on this site, or store the data on your computer, for your private use.
❌ No Commercial Use or Reproduction:
No reproduction of any part of the site may be sold or distributed for commercial gain. It may not be modified or incorporated in any other work, publication, or site — whether in hard copy or electronic format, including postings to any other site. VTPL reserves all other rights.
ℹ️ General Information Only:
The information on this site is included in good faith and is intended for general purposes only. It should not be relied upon for any specific purpose. No representation or warranty is given regarding its accuracy or completeness.
🚫 No Investment Advice:
No information on this site shall constitute an invitation to invest in VTPL or any of its affiliates.
⚠️ Limitation of Liability:
Neither VTPL nor its affiliates, officers, employees, or agents shall be liable for any loss, damage, or expense arising out of access to or use of this site or any site linked to it, including but not limited to indirect, incidental, or consequential loss or loss of profit.
🔒 Data Confidentiality:
Viral Textile Pvt. Ltd. (VTPL) has well-defined processes to ensure the confidentiality of any personal information submitted by you, including online forms and feedback.
🛡️ Security Measures:
Stringent security protocols are followed to protect your name, address, credit card information, transaction history, and any data submitted via online forms — unless you explicitly authorize disclosure.
🍪 Cookie Use:
VTPL does not store any personal information in cookies used for site navigation or online usage enhancements.
🌐 Third-Party Links:
Our application may provide links to third-party websites. VTPL has no control over these sites and is not responsible for their content or policies. Always review the privacy policy of external sites before use.
✏️ Accuracy of Information:
While we strive for accuracy, the VTPL application may contain typographical errors or inaccuracies. Updates and changes are made periodically. Management reserves the right to modify the application and its content at any time.
❗ Warranty Disclaimer:
VTPL makes no guarantees regarding the suitability, reliability, availability, timeliness, or virus-free nature of its application, services, and content. All components are provided "as is" without warranties of any kind. VTPL and its suppliers disclaim all warranties, express or implied.